Third Generation powered by Ascenda offers award-winning maintenance support that includes responsive troubleshooting, dispatch, onsite support, remote monitoring and resolution. Our maintenance agreements provide you with a cost-effective means of planning and budgeting your annual maintenance needs.
Support plans to fit your precise needs
Choose from Platinum Support where we completely manage your system or Gold Support, where we complement your in-house resources. We can even cover your communication system for up to 10 years – an industry first.
Support Plan Coverage Highlights
- One-number to call for all of your service and technical requests
- All service parts and labor provided at no charge
- Gold/Business day or Platinum/24-hour remote and onsite coverage
- Remote database modifications for routine changes
- Ongoing technology training opportunities
Third Generation powered by Ascenda delivers security and peace of mind. With our highly trained technicians and dedicated service center, you can count on us to keep your business connected.